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Fello + Square

Event Tech Support That Covers It All

Event Technology Is One Thing You Can Truly Cross Off Your List

At Fello, renting event hardware is just the beginning. What sets us apart is the certified, always-on support that comes with it. We don’t just deliver devices—we deliver peace of mind. From your first order to event day, our team is fully invested in your success—so you can focus on your event, not the tech behind it.

Tech Trust

Why Fello Support Is Different

With fully pre-configured devices and certified backup support, Fello guarantees your event is smooth and worry-free. Trust our team to handle your tech needs efficiently. We ensure seamless operations so you can focus on creating memorable moments.

Certified Experts

Our team is certified to support the specific partner hardware we rent—including Square and Shopify POS systems, badge printers, iPads, laptops, WiFi kits, and more. In many cases, our team resolves issues faster and more thoroughly than even the original vendors.

True End-to-End Coverage

From the moment your order is placed until the last guest leaves your event, we’re with you. No random handoffs. No guessing games. No gaps.

Hardware + Human Support = Total Confidence

When you rent from Fello, you’re not just checking a box—you’re eliminating a massive potential risk from your event planning checklist.

Fully pre-configured devices + certified human backup = a technology experience you don’t have to worry about.

Trusted Help

Support That’s Always On And Ready

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Event Support

Choose The Support Level Your Event Demands

24/7 Virtual Concierge

For remote events or budget-conscious needs, Fello offers a dedicated virtual support representative assigned exclusively to your event.

  • One direct contact for real-time phone, chat, and video support

  • Remote configuration and troubleshooting

  • Available before, during, and after your event window

  • Proactive system checks and setup validation

Perfect for

Multi-location events, pop-ups, training sessions, activations.

$375/

per half-day

On-Site Technical Specialists

Have a hands-on Fello expert at your venue—from setup through teardown.

Our on-site techs are certified to support the exact partner hardware we rent and often troubleshoot faster than the vendors themselves.

  • Full setup and configuration support

  • Real-time troubleshooting during your event

  • Proactive issue prevention, not just reaction

  • Staff training for your team if needed

Perfect for

High-profile events, mission-critical conferences, large-scale festivals.

$1,500/

per day

Included with every rental.

Always-On Support

Every Fello client automatically receives access to our expert support team—ready to assist with:

  • Hardware selection and ordering
  • Pre-event setup and configuration
  • Day-of troubleshooting
  • Post-event wrap-up and data recovery guidance

Because technology questions don't keep business hours—and neither do we.

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Stress-Free

With Fello, Tech Is Truly "Handled."

Grow Your Business

Let us help you cross technology off your worry list—for good. From setup to support, we handle the details so you can focus. With expert guidance and reach, your tech is in trusted hands.

Seamless setup

Confident execution

Stress-free event days